NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.
This seems to be caused by the bugfix for: https://jira.atlassian.com/browse/JRA-40310
In 6.3.9 and later, you can no longer add a comment in a transition screen if the destination status has jira.permission.comment.user set to false or denied. The message below is displayed in a red banner when you try to transition the issue:
<username>, you do not have the permission to comment on this issue.
This should not be the case because the comment permission property should be based on the CURRENT status of the issue. To put it in simply, the transition was not yet executed so adding a comment should be allowed.
- is caused by
-
JRACLOUD-40629 Default post functions order causing values added in transition to be denied with certain status' property
- Closed
- is related to
-
JRACLOUD-40310 Changing assignees in transition screen is taking into account the permission property of the CURRENT status, not the DESTINATION status
- Closed
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JRASERVER-40997 Cannot add comment in transition screen if destination status has jira.permission.comment.user set to false
- Closed
- relates to
-
JRACLOUD-32715 jira.permission.comment property in workflow step causing users to be unable to transition or view issues
- Closed