Details
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Bug
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Resolution: Fixed
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Low
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6.2.7, 6.4.7, 6.4.12, 7.0.0-OD-08, 7.2.0-OD-03, 7.2.0-OD-05, 7.2.3, 8.0.0
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6.02
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18
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Severity 3 - Minor
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3
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Description
NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.
Summary
Basic search is unavailable when performing simple JQL searches involving users who have been renamed in the past. This effects both searching from a saved filter or from a gadget on a dashboard which may have previously worked.
Steps to Reproduce
- Create a user with any username
- Browse to the issue navigator and search for this user either in the "reporter" or "assignee" field
- You will be able to search either in Basic or Advanced mode
- Now rename this user with any value (adding an extra letter will work)
- Browse back to the issue navigator and, in Advanced mode, search for the user either in the "reporter" or "assignee" field
- The "Basic" search will be disabled
- If you hover over the "Basic" link, the message "This query is too complex to display in Simple mode" will be shown
Expected Results
You should be able to switch between Basic and Advanced mode
Actual Results
The Basic search is disabled and if you hover over the "Basic" link, the message "This query is too complex to display in Simple mode" will be shown
Notes
If you are unsure whether a username has changed run the following SQL:
select * from app_user where lower_user_name='<username>'
and it will return the current and previous username
Workaround
Rename the user back to the original username, or use advanced search instead
Attachments
Issue Links
- is duplicated by
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JRASERVER-60643 Renaming User Breaks Issue Navigator
- Closed
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JRACLOUD-65456 Not possible to use basic search with users that changed username
- Closed
- is related to
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JRASERVER-39701 Disabled users not displayed in Issue Navigator User fields
- Gathering Impact
- relates to
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JRACLOUD-38995 After renaming an user, if you search for reporter or assignee the "Basic" search is disabled
- Closed
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JRACLOUD-67123 Usernames with capital letters disable 'Basic' search
- Closed
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JRASERVER-40887 Usernames with capital letters disable 'Basic' search
- Gathering Impact
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JSEV-2636 Loading...