Details
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Bug
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Resolution: Duplicate
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Low
Description
Summary
If you change the username of an user on the user management screen, when you try to use the user on any JQL query on the issue navigator, you will not be able to select basic search, it will appear greyed out, the only option is advanced search.
Environment
*Cloud environment
*JIRA Cloud Version: 7.2.0-OD-03-010
Steps to Reproduce
- First of all, create a user and then change the username of this user
- Open your JIRA Cloud instance, at the top open the "Search" menu and click on "search for issues"
- On the advanced search build a query that uses the username of the user that changed the username
- An example: "assignee = [username]"
- Try to use the basic search, the button is greyed.
Expected Results
You will be able to change to basic search
Actual Results
Basic search is restricted only for users that did not changed username
Notes
No Notes
Workaround
The user must use the advanced search.
You can see the screenshot attached for more details.
Attachments
Issue Links
- duplicates
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JRASERVER-38995 After renaming an user, if you search for reporter or assignee the "Basic" search is disabled
- Closed