Details
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Bug
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Resolution: Timed out
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Low
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4
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Severity 3 - Minor
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Description
Symptom
"Basic" search button not available in issue navigator where JQL query contains a username with capital letters.
Steps to reproduce
- Create an user with capital letter(s) in name (e.g. Testuser)
- Browse to the issue navigator and search for this user either in the "reporter" or "assignee" field
- You will be able to search either in Basic or Advanced mode
- In the issue navigator using Advanced mode, search for the user either in the "reporter" or "assignee" field
- The "Basic" search will be disabled
- If you hove on the "Basic" link, the message "This query is too complex to display in Simple mode" will be shown
Expected behavior
Be able to search in Basic and Advanced mode
Current behavior
Basic search is disabled.
Workaround
In the JQL make the capital letters lowercase in the username (e.g. testuser)
Additional information
- This behavior is not consistent. In some cases, using the username in its lower case letters work, but that is not always true. Below, there are some examples of usernames where the workaround did work and some other examples where it did not work
Username Lower case username Test Result TEST test Basic button was displayed testUSER testuser Basic button was displayed Test user test user Basic button was displayed testing User testing user Basic button was still not displayed User Test user test Basic button was still not displayed
Attachments
Issue Links
- is cloned from
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JRASERVER-40887 Usernames with capital letters disable 'Basic' search
- Gathering Impact
- is related to
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JRASERVER-38995 After renaming an user, if you search for reporter or assignee the "Basic" search is disabled
- Closed