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  1. Jira Server and Data Center
  2. JRASERVER-38645

Service Desk SLA Custom Field values doesn't show in XML format

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Details

    • Bug
    • Resolution: Tracked Elsewhere
    • Low
    • None
    • 6.2.4
    • None

    Description

      When user search any issue from Issue Navigator, they can see the Time waiting for support and Time to resolution values as per issue-navi.png screenshot.

      Export issues to Excel also able to show the Time waiting for support and Time to resolution values as per xls.png screenshot.

      However, the data is not shown in XML format as per xml2.png screenshot.

      Finding:

      Attachments

        1. issue-navi.png
          23 kB
          John Chin
        2. locked-vs-unlocked.png
          11 kB
          John Chin
        3. xls.png
          26 kB
          John Chin
        4. xml1.png
          22 kB
          John Chin
        5. xml2.png
          48 kB
          John Chin

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              Unassigned Unassigned
              ckimloong John Chin
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              Dates

                Created:
                Updated:
                Resolved: