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  1. Jira Data Center
  2. JRASERVER-38645

Service Desk SLA Custom Field values doesn't show in XML format

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    • Icon: Bug Bug
    • Resolution: Tracked Elsewhere
    • Icon: Low Low
    • None
    • 6.2.4
    • None

      When user search any issue from Issue Navigator, they can see the Time waiting for support and Time to resolution values as per issue-navi.png screenshot.

      Export issues to Excel also able to show the Time waiting for support and Time to resolution values as per xls.png screenshot.

      However, the data is not shown in XML format as per xml2.png screenshot.

      Finding:

        1. issue-navi.png
          issue-navi.png
          23 kB
        2. locked-vs-unlocked.png
          locked-vs-unlocked.png
          11 kB
        3. xls.png
          xls.png
          26 kB
        4. xml1.png
          xml1.png
          22 kB
        5. xml2.png
          xml2.png
          48 kB

              Unassigned Unassigned
              ckimloong John Chin
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                Created:
                Updated:
                Resolved: