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  1. Jira Data Center
  2. JRASERVER-38645

Service Desk SLA Custom Field values doesn't show in XML format

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Details

    • Bug
    • Resolution: Tracked Elsewhere
    • Low
    • None
    • 6.2.4
    • None

    Description

      When user search any issue from Issue Navigator, they can see the Time waiting for support and Time to resolution values as per issue-navi.png screenshot.

      Export issues to Excel also able to show the Time waiting for support and Time to resolution values as per xls.png screenshot.

      However, the data is not shown in XML format as per xml2.png screenshot.

      Finding:

      Attachments

        1. xml2.png
          xml2.png
          48 kB
        2. xml1.png
          xml1.png
          22 kB
        3. xls.png
          xls.png
          26 kB
        4. locked-vs-unlocked.png
          locked-vs-unlocked.png
          11 kB
        5. issue-navi.png
          issue-navi.png
          23 kB

        Issue Links

          was cloned as

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-581 Service Desk SLA Custom Field values doesn't show in XML format

          • Low - Low priority issues
          • Closed
          Discovered while testing

          SDS-923 Loading...

          Activity

            People

              Unassigned Unassigned
              ckimloong John Chin
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              Dates

                Created:
                Updated:
                Resolved: