Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-30620

Setting Default Issue Type to "None" Ignored

    XMLWordPrintable

Details

    Description

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      In order to force users select the correct Issue Type, is configured Default Issue Type as None, but when users click on create a new ticket Issue Type brings the last issue type selected instead of None, which means option None doesn't work as expected. If the user has never created a ticket before or just switched projects None will default to the top Issue type in the Issue Types for Current Scheme.

      To reproduce:

      1. Login JIRA as Administrator;
      2. Navigate trough Issues >> Issue Type Scheme;
      3. Select None in Default Issue Type;
      4. Create an user;
      5. login JIRA with new user;
      6. Try to create an issue.

      Attachments

        1. CreateIssueDefaultType.png
          132 kB
          Fagner Scheibel [Atlassian]
        2. DefaultIssueType.png
          95 kB
          Fagner Scheibel [Atlassian]
        3. issuetypedefaultnone.png
          21 kB
          Grzegorz Tanczyk

        Issue Links

          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-15213 Sometimes the default Issue Type is not set correctly when creating an Issue.

          • Low - Low priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-44026 Default Issue Type is being ignored

          • Low - Low priority issues
          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-40898 Default Issue Type - value from Issue Type Scheme is not used.

          • Low - Low priority issues
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-30620 Setting Default Issue Type to "None" Ignored

          • Medium - Medium priority issues
          • Closed

          Suggestion - JSWSERVER-11749 Inline issue creation should use the default type from the Issue Type Scheme

          • Closed

          Suggestion - JRASERVER-13048 Allow 'No default' for Priority

          • Gathering Interest
          blocks

          PS-74736 Loading...

          Activity

            People

              Unassigned Unassigned
              fscheibel Fagner Scheibel [Atlassian]
              Votes:
              60 Vote for this issue
              Watchers:
              86 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: