The 'Mark all as read' notification option only marks the currently displayed Notifications as unread, and not all unread notifications.

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    • 7
    • Minor

      Issue Summary

      When selecting on the bell icon in Jira Cloud to view the current notifications, only about 20 unread notifications populate at a time. 

      If you have 60 unread notifications, it will only 20 populate.

      Select 3-dot action and select ‘Mark all as read’ and all 20 notifications will go away, but refreshing the page populates the next 20.

      Steps to Reproduce

      1. Select bell icon to view Unread notifications.
      2. Select 3-dot action button, then 'Mark all as read'
      3. Currently populated notifications will disappear from the notifications panel.
      4. Refreshing the screen will populate the next set of Unread notifications.

      Expected Results

      Expected result is that the 'Mark all as read' button will mark ALL notifications as read, and not just the ones currently displayed to the user. 

      Actual Results

      The notification panel clears the currently populated notifications, but not all unread notifications. 

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Sohum Jain
            Reporter:
            Nathan Phillips (Inactive)
            Votes:
            8 Vote for this issue
            Watchers:
            14 Start watching this issue

              Created:
              Updated:
              Resolved: