Email notifications for my updates are working again!

Thanks for rectifying this!

I am getting notifications again too - thank you to the team for getting the option "Receive emails when you make changes to issues" under Notifications in place quickly - back to business as usual

I'm receiving notices of my own comments now.

The option is also present (Profile Icon > Personal Settings):

"Receive emails when you make changes to issues"

Me too! I received my first own-changes email in three weeks today, and I see the "Receive emails when you make changes to issues" option in my Notifications space now.

Update: I started receiving my emails again! Thank you!!!

In spite of the issue is in status "in progress" it looks as fixed recently. Anyway I started receiving e-mail notifications for my changes.

Have we been given an ETA for this - you have removed a piece of functionality which we greatly relied on.  Please consider rolling back this change until it is fit for purpose.

Hi b35cb7ab4633 thank you for pointing that out. I have corrected the link and it should redirect to the correct video for the Automation rule creation.

What is ETA on adding this functionality back, please?  It is critical to our operations, and based on comments, this is true for many of your Users.

I utilize the change emails to confirm that I've addressed a ticket.

These emails offer a convenient "confirmation".

Now, I need to review issues repeatedly to ensure I've taken action.

Please implement this as soon as possible.

I like to decide what I like to get or not. Why sometimes product managers and engineers want to overrule customer / users decisions. 

<emotions on>
It's unbelievable how you are unthankful to your customers. To break a basic feature that was used by many people for many years and now promising to try hard to get it back...
Why didn't you test it before and collect opinions? Why didn't you leave an option to get that feature back for those who need it badly?
</emotions off>

Please, get notifications back ASAP - it's really hard now to track the development process and create reports by simply checking a mail folder

I'd also like the feature returned asap. Thank you.

The new setup also ends up preventing notifications from users tagging themselves in a comment/issue, probably the main reason why a user would tag themselves in a comment - is to get a reminder to email for actioning later.

In terms of our work processes, the elimination of this previous function causes a big problem for us, we built our work around it, and it's gone now.

In some important situations, we need the involvement of colleagues by e-mail, who are not directly involved in the development and thus not Jira Software users. For this purpose we have been able to easily forward the e-mail notification received about the tickets we created/modified ourselves to them.

Now this important function for our work has been removed, in a paid service.

Please urgently restore this previously existing function, this is a serious limitation in the previous functionality for us!

This is not a change request because this feature existed until a few days ago.

Atlassian,

Surely there have been enough customer responses to move this ticket from a status of "Gathering Interest" to "Getting it done" ?

This functionality needs to be restored! 

We assign tickets to ourselves from a shared queue and rely on the email notification to track who is working on what, and to circle back to tickets that are pending response from another team. This process has been working for years and just stopped, apparently just when self assigning. Please put this feature back, or have a way we can turn it back on at a user level. 

Please put this function back immediately. My work group does a shared service request queue and the emails help us keep track of what current requests we are working on and those we've re-assigned and are waiting to see come back. Without the assigned-to-self emails we have no filters we can create within Jira that can capture all of the scenarios of tickets we must maintain regardless of their work flow status. 

I am not sure why you removed this basic functionality!

Please restore ASAP the ability to get email notifications for changes that I, as a user, have done.

Currently it has broken my method to find prior matching cases based on a keyword search in Outlook.      

I urgently need this feature reinstated as my integration with Intercom has been disrupted. I am no longer receiving notifications when tickets are created or updated through Intercom. This feature is essential for me and my workflow. Please prioritize its return as soon as possible.

This is definitely a step back for us and we would like for this functionality to be returned. Please let the user determine if they want to receive a copy of their own updates.

Need this feature returned asap. 

This clearly is a regression instead of a feature request, because there is absolutely no benefit in removing the option to allow some people to receive notifications about their own changes and others not to. This is effecting on daily tasks please enable older option 

Adding my comment that this abrupt change is still negatively impacting my team significantly. Please revert back to give us the option to receive emails for our own Jira actions.

We are an integrator, and as part of our activity, we use own-action notifications to trigger specific tasks in our development teams as we synchronise Jira with our ticketing system. The removal of this feature has been a nightmare, and I see no added value for any use case, especially without proper notification to end users.

We add our name to the petition to reinstate the feature.

This functionality needs to be returned.  As it stands today you have broken my own customer service interface with my customers.

Please prioritize this.

thanks

I'm missing this feature very much, because:

I'm using the notification emails of my own activities for time tracking.

In comparision to the Jira activity feed on "my profile page" the notification emails for my own activities provide a complete overview of all my activities per day and ticket.

The Jira activity feed only shows my latest activity on a ticket, so one ticket won't show up each day I've worked on it, but only on the latest day. To check on which days I've worked on this ticket I have to open it.

I agree with the previous comments, please restore the functionality because it affecting my workflow too, in particular I trigger some actions based on the notifications in my inbox.

I totally aree with the above comments!

This feature must please be brought back ASAP, as I also heavily rely on the emails in my inbox for various reasons.

This clearly is a regression instead of a feature request, because there is absolutely no benefit in removing the option to allow some people to receive notifications about their own changes and others not to. The only somewhat useful discussion would have been about opt-in or opt-out of that feature. It as well fits pretty well into your current UI of checkboxes and I guess you are still checking in the implementation if a change was made by oneself or not. 

Agreed with the other comments, this seems like a bug, especially since the option existed before hand. We have teams that use this email notification of changes they made for further process steps as well as confirmation that a change has been made and seen by other parties. The removal of this option has completely broken some of our staff workflows. We really need this back!

Totally agree, it is a very helpful functionnality. It allows us to have a complete history of each ticket (it's easy to filter one specific ticket in outlook or equivalent and have the complete history). Moreover, it can end some debate between product and dev teams about some modification of a ticket...

Please give it us back ! (asap )

Agree with others, I depend heavily on this feature and would like to see it restored. Not sure why it needs to be removed, since it was opt-in to begin with.

EDIT: I just received an email notification for this comment, and I am dying of the irony. My profile in this Jira instance still has "My Changes" = "Notify Me" set and operational.

I don't live in Jira and this change has broken our internal workflow. Also agree with the other commenter that this feels more like a bug since I still have all my notifications turned on and had to open a support request to find out about the change and this suggestion. Please fix.

Agree to have the feature returned. I use the email notifications to organize some workflow for team members within my email app. Appreciate the data is available within Jira but it is still handy to have the notifications, regardless of whether I raised the issue or not.

Agree with the need and honestly this feels more like a bug in need of a fix more than a feature request, as you removed existing functionality that worked fine.  If some users would prefer not to receive notifications for their own actions, that's fine - enhance the functionality with an option for this to be toggled off (as this issue suggests).  But by missing (or misunderstanding) ths requirement, you're handicapping those of us that rely on this notification.