Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-83260

On the New Notifications Hub, add option to receive notifications for own actions

XMLWordPrintable

    • 643
    • 118
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    • Hide

       

      Show
       

      Atlassian Update – 2 Apr 2024

      Hello everyone,

      Am delighted to update that we have released this resolution last Friday (29 March 2024). 

      It introduces a new toggle setting for "Receive emails when you make changes to issues" in the Notification setting page:

       

      Thanks again for your patience and hope this addresses the problem.

      Regards,

      Raj 

      Product Manager - Jira Software

       

      Atlassian Update –22 March 2024

       

      Hi all,

      Apologies for the inconvenience due to this issue. 

      We are working on adding a new toggle setting for "Receive emails when you make changes to issues" in the Notification setting page, which will address this problem.

      Regards
      Raj Kumar
      Jira Software Product Manager

       

      Regarding the introduction of the New Notifications Hub, which replaces the previous user notification preferences in personal settings (doc). As part of those changes, the option to receive notifications for your own actions has been removed, and the new Notification Hub does not offer a similar option. Having the option as it was before would be very useful:

      Potential Workaround:

      Automation:

      The recorded quick video to explains how to create the rule :

      Parameters used in the video:

      Trigger: Issue created
      Action: Send email
      To: Reporter
      Subject:

      The issue {{issue.key}} was created
      

      Content:

      The issue {{issue.key}} was created. 
      Issue Summary: {{issue.summary}}
      Link: {{issue.url}}

      Filter subscription:

      If there are any concerns regarding the Automation execution limit, we have another option with Filter Subscriptions, in case you don't mind the users don't receive the email right away with the information of the issue created. The recorded quick video to explains a bit better the scenario on how to configure it:

      The JQL used in the filter is the following:

      created > startOfDay() AND reporter = currentUser()

       

              1cfecba2ae80 Raj Kumar (Inactive)
              d80b1397fd0f Guilherme Lima
              Votes:
              105 Vote for this issue
              Watchers:
              95 Start watching this issue

                Created:
                Updated:
                Resolved: