Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-82756

CSV imports does not map Issue types for Team managed projects

XMLWordPrintable

    • 3
    • 31

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Issue Summary

      When trying to import Issues via CSV into Next-gen Projects in Jira, the CSV importer fails to assign the Issues to the defined Issue Types and assigns it to a default Story/Task Issue Type.

      Environment

      • Team managed Project
      • External System Import

      Steps to Reproduce

      1. Prepare a CSV file with the Issue Type header with defined values (Epic, Bug, Custom,...)
      2. Import the CSV file into a Next-gen Project
      3. In the field mapping step, map the Issue Type field to their respective Issue Types

      Expected Results

      • Issues are created as the defined Issue Types from the file (Epic, Bug, Custom,...)

      Actual Results

      All of the Issues are created as a Story or Task Issue Type (varies per Project).

      Workaround

      1. Import the CSV file into a Company Managed Project instead
      2. Move the issues from the Company Managed Project to the Team Managed Project

      Migrate between team-managed and company-managed projects

        1. import_user_test.csv
          0.3 kB
        2. Screen Shot 2019-07-30 at 12.06.39 pm.png
          Screen Shot 2019-07-30 at 12.06.39 pm.png
          14 kB

          Form Name

            [JRACLOUD-82756] CSV imports does not map Issue types for Team managed projects

            SET Analytics Bot made changes -
            UIS Original: 6 New: 3
            SET Analytics Bot made changes -
            UIS Original: 5 New: 6
            SET Analytics Bot made changes -
            UIS Original: 3 New: 5
            SET Analytics Bot made changes -
            UIS Original: 2 New: 3
            SET Analytics Bot made changes -
            UIS Original: 3 New: 2
            SET Analytics Bot made changes -
            UIS Original: 5 New: 3
            SET Analytics Bot made changes -
            UIS Original: 7 New: 5
            SET Analytics Bot made changes -
            UIS Original: 9 New: 7
            SET Analytics Bot made changes -
            UIS Original: 10 New: 9
            SET Analytics Bot made changes -
            UIS Original: 12 New: 10

              Unassigned Unassigned
              lellis2@atlassian.com Belto
              Votes:
              53 Vote for this issue
              Watchers:
              47 Start watching this issue

                Created:
                Updated: