IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JSWCLOUD-17829

Team-managed (formerly next-gen) - CSV Import - Failed to assign Epic as IssueType

      Issue Summary

      When trying to import issues via CSV into team-managed (formerly next-gen) projects, CSV importer failed to assign the issue as Epic

      Environment

      • team-managed (formerly next-gen) project
      • CSV Importer

      Steps to Reproduce

      1. Create EPIC issues on project A (team-managed (formerly next-gen))
      2. Export the EPIC issues into CSV
      3. Import the CSV file into another team-managed (formerly next-gen)n project

      Expected Results

      • Issues are created as Epic

      Actual Results

      Issues are created as Story/Task instead

      Workaround

      1. Import the Epic issues into company-managed (formerly classic) project
      2. Move the issues from company-managed (formerly classic) project to team-managed (formerly next-gen)

            Loading...
            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Jira Cloud'
            1. Jira Cloud
            2. JSWCLOUD-17829

            Team-managed (formerly next-gen) - CSV Import - Failed to assign Epic as IssueType

                Issue Summary

                When trying to import issues via CSV into team-managed (formerly next-gen) projects, CSV importer failed to assign the issue as Epic

                Environment

                • team-managed (formerly next-gen) project
                • CSV Importer

                Steps to Reproduce

                1. Create EPIC issues on project A (team-managed (formerly next-gen))
                2. Export the EPIC issues into CSV
                3. Import the CSV file into another team-managed (formerly next-gen)n project

                Expected Results

                • Issues are created as Epic

                Actual Results

                Issues are created as Story/Task instead

                Workaround

                1. Import the Epic issues into company-managed (formerly classic) project
                2. Move the issues from company-managed (formerly classic) project to team-managed (formerly next-gen)

                        Unassigned Unassigned
                        cteh Ting
                        Votes:
                        51 Vote for this issue
                        Watchers:
                        29 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            Unassigned Unassigned
                            cteh Ting
                            Affected customers:
                            51 This affects my team
                            Watchers:
                            29 Start watching this issue

                              Created:
                              Updated:
                              Resolved: