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  1. Jira Cloud
  2. JRACLOUD-82756

CSV imports does not map Issue types for Team managed projects

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      Issue Summary

      When trying to import Issues via CSV into Next-gen Projects in Jira, the CSV importer fails to assign the Issues to the defined Issue Types and assigns it to a default Story/Task Issue Type.

      Environment

      • Team managed Project
      • External System Import

      Steps to Reproduce

      1. Prepare a CSV file with the Issue Type header with defined values (Epic, Bug, Custom,...)
      2. Import the CSV file into a Next-gen Project
      3. In the field mapping step, map the Issue Type field to their respective Issue Types

      Expected Results

      • Issues are created as the defined Issue Types from the file (Epic, Bug, Custom,...)

      Actual Results

      All of the Issues are created as a Story or Task Issue Type (varies per Project).

      Workaround

      1. Import the CSV file into a Company Managed Project instead
      2. Move the issues from the Company Managed Project to the Team Managed Project

        1. import_user_test.csv
          0.3 kB
          Belto
        2. Screen Shot 2019-07-30 at 12.06.39 pm.png
          14 kB
          Alex Huang

            Unassigned Unassigned
            lellis2@atlassian.com Belto
            Votes:
            52 Vote for this issue
            Watchers:
            45 Start watching this issue

              Created:
              Updated: