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Bug
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Resolution: Incomplete
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Low
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None
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2
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Minor
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0
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Issue Summary
Attachments preview not available in Jira Issues on migrated projects.
Attachments were migrated - their preview is failing to load.
Steps to Reproduce
- Migrate projects using Jira C2C Tool
- View Jira Issues in the cloud site which have attachments
- The attachments are always accessible in the Jira Issue and were migrated successfully - this affects only the attachment preview
Expected Results
- The attachment preview feature works as expected
Actual Results
- The attachment preview doesn't display automatically but shows a Preview unavailable error message
Workaround
Contact the Cloud Migrations Support team via a support ticket.
- duplicates
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JRACLOUD-81066 After migration using JCMA attachment previews don't work, works on refresh
- Closed
- is cloned from
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CLOUD-11608 After a Jira Cloud-to-Cloud Migration we see Preview unavailable for attachments but they were migrated
- Closed