-
Bug
-
Resolution: Fixed
-
Highest
-
262
-
Minor
-
1,504
-
Issue Summary
This is reproducible on Data Center: No - intermittent issue
Steps to Reproduce
- Migrate projects using JCMA
- View Jira Issues in the cloud site which have attachments
- The attachments don't display automatically but instead show preview unavailable
- Refresh the page
- The attachment preview displays as expected
- The attachments are always accessible in the Jira Issue and were migrated okay - this affects only the attachment preview
Expected Results
The attachment preview should work automatically post-migration without any refresh required
Actual Results
The attachment preview doesn't display from initial Jira Issue viewing. You have to refresh the page to get the preview to work.
Workaround
The workaround is to refresh the page. Then the attachment preview will display as expected.
Please contact Migrations Support if you want this fixed across the site.
- depended on by
-
MIG-1447 JCMA attachment doesn't work after Migration, we are getting UNKNOWN media
- Closed
- is duplicated by
-
JRACLOUD-82254 Jira Cloud-to-Cloud Migration - Preview unavailable for attachments
- Closed
- relates to
-
MIG-1217 Migration Does not render Jira Wiki Markup Correctly
- Closed
- was cloned as
-
CLOUD-11608 After a Jira Cloud-to-Cloud Migration we see Preview unavailable for attachments but they were migrated
- Closed
- causes
-
MOVE-134393 Loading...
-
MOVE-135309 Loading...
-
MOVE-135651 Loading...
-
MOVE-136979 Loading...
-
MOVE-140100 Loading...
-
MOVE-140145 Loading...
- has action
-
ISSUE-15652 Loading...
- mentioned in
-
Page Loading...
-
Page Loading...
-
Page Loading...
-
Page Loading...
-
Page Loading...
-
Page Loading...
-
Page Loading...
-
Page Loading...
-
Page Loading...
-
Page Loading...
-
Page Loading...
-
Page Loading...