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  1. Jira Cloud
  2. JRACLOUD-81066

After migration using JCMA attachment previews don't work, works on refresh

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    Description

      Issue Summary

      This is reproducible on Data Center: No - intermittent issue

      Steps to Reproduce

      1. Migrate projects using JCMA
      2. View Jira Issues in the cloud site which have attachments 
      3. The attachments don't display automatically but instead show preview unavailable
      4. Refresh the page 
      5. The attachment preview displays as expected
      6. The attachments are always accessible in the Jira Issue and were migrated okay - this affects only the attachment preview

      Expected Results

      The attachment preview should work automatically post-migration without any refresh required

      Actual Results

      The attachment preview doesn't display from initial Jira Issue viewing. You have to refresh the page to get the preview to work. 

      Workaround

      The workaround is to refresh the page. Then the attachment preview will display as expected. 

      Please contact Migrations Support if you want this fixed across the site. 

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              59debc3809b7 zzm
              b352e8382402 Tiffany Cauthen
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              Dates

                Created:
                Updated:
                Resolved: