All new notifications should not have any garbled text in them. Please contact Jira Cloud Support if you see the problem reemerge. Unfortunately, existing notifications that were created during the incident are not recoverable and will continue to show with garbled text until they expire after 30 days. This would have occurred on notifications with a Jira issue summary that contained non-US-ASCII characters.
On several instances users are seeing strange characters in their in-site and mobile app notifications. The problem does not appear in email notifications.
Steps to Reproduce
Not yet established.
Notifications should not contain garbled characters.
See above screenshot
Currently there is no known workaround for this behavior. A workaround will be added here when available