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  1. Jira Platform Cloud
  2. JRACLOUD-79767

Non-English issue summary in Jira notification is garbled

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Medium Medium
    • XP - Notifications
    • None

      Issue Summary

      Non-English issue summary in Jira notification (not an email notification) is garbled.

      Steps to Reproduce

      1. Create an issue with Non-English summary such as 'テスト' (Japanese)
      2. Trigger the notification (ex. mentioning a user)
      3. Check the in-product notification by clicking the bell icon

      Expected Results

      We see the notification like below:

      XXX mentioned you in a comment - 5 minites ago
      テスト
      SS-71 WATING FOR  APPROVAL
      @YYY this is a test
      

      Actual Results

      We see the notification being garbled like below:

      XXX mentioned you in a comment - 5 minites ago
      <garbled characters>
      SS-71 WATING FOR  APPROVAL
      @YYY this is a test
      

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              3fb4e7e36438 K. Tajima
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                Created:
                Updated:
                Resolved: