[JRACLOUD-77848] Custom field with "link" values are not displayed as hyperlink in new issue view - Create and track feature requests for Atlassian products.

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Details

Type: Bug
Status: Needs Triage (View Workflow)
Priority: Low
Resolution: Unresolved
Component/s: Issue - View
Labels:

Symptom Severity:
Severity 3 - Minor
Bug Fix Policy:
View Atlassian Cloud bug fix policy

Description

Issue Summary

When creating a custom field via a connect app and setting it's value as link (using a template), the content of this field is not displayed as a hyperlink, whereas in old view this same field value is a clickable link.

Steps to Reproduce

Create a custom field with a "link" template via a connect app.
Populate the value with a URL

Expected Results

The field value is a clickable link

Actual Results

The field value is a label like value

Workaround

Currently there is no known workaround for this behavior. A workaround will be added here when available

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image (4).png
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19/Nov/2021 2:42 PM
image (5).png
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19/Nov/2021 2:42 PM

Issue Links

derived from

JRACLOUD-74467 Add hyperlink for custom fields

Gathering Interest

is related to

JRACLOUD-76802 In the new issue view, in a multi-line text custom field or in the issue description field, not all the URLs are rendered as links

Short Term Backlog

JRACLOUD-75883 Custom fields to create hyperlinks.

Gathering Interest

mentioned in: Page Loading...

Activity

People

Assignee:: Unassigned

Reporter:: Gabriel Dias

Votes:: 1 Vote for this issue

Watchers:: 5 Start watching this issue

Dates

Created:: 19/Nov/2021 2:41 PM

Updated:: 20/Jan/2023 4:05 AM