Unable to log work & other actions on issues from the Filter Results gadget in a Jira

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    • 8
    • Severity 3 - Minor
    • 0

      Issue Summary

      Clicking on the following actions on a Jira issue from the filter statistics gadget in the new dashboard UI does not return any action.

      Steps to Reproduce

      1. In the new dashboard UI, create a filter statistics gadget and choose a filter
      2. Save the gadget
      3. Hovering the mouse pointer over an issue displayed in the gadget, on the right side you will see a "..." icon, open it and from the, you will see several actions, try to perform any of the affected actions below, like Log work.
      4. The action will work as expected, then go back to the dashboard (as you will likely be taken to another page to perform the action from the previous step), and attempt to perform any of the affected actions, on any ticket displayed in the same gadget.

        Known affected actions are:

      • Assign < now works correctly
      • Assign to me < now works correctly
      • Comment < now works correctly
      • Log work
      • Voters < now works correctly
      • Watch issue
      • Link
      • Clone
      • Labels
      • Delete
        • Actions not listed here work as expected, consistently.

      Expected Results

      The action works as expected.

      Actual Results

      Selections are unresponsive and do not cause any change or action, for the affected actions.

      Workaround

      • Refresh the page manually
      • Once any of the working actions are used, this usually also leads to a page refresh, which "resets" the stuck status of the affected actions and they can be used one more time.
      • For the Log work action using a different Time tracking provider like Tempo Timesheets overrides the default Jira functionality, and is not affected by this bug.

            Assignee:
            Unassigned
            Reporter:
            Arjun Ganapathy
            Votes:
            10 Vote for this issue
            Watchers:
            26 Start watching this issue

              Created:
              Updated:
              Resolved: