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  1. Jira Cloud
  2. JRACLOUD-76504

Moving issues with subtasks from Team-managed to company-managed returns error 500

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Details

    • Bug
    • Resolution: Fixed
    • High
    • Issue - Backend
    • None

    Description

      Issue Summary

      When you try to move issues with subtasks from a Team-managed project to a company-managed project it returns an error 500.

      Steps to Reproduce

      1. Select issues from a team-managed project, ideally all issues.
      2. Try to perform a bulk move.
      3. Error 500 is returned before the "map subtask" screen.

      Expected Results

      Not return error 500 and move the issues from one project to another.

      Actual Results

      Error 500 screen and action not performed.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

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              Unassigned Unassigned
              ed3c7ea54f39 Hiroito Watanabe (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: