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  1. Jira Platform Cloud
  2. JRACLOUD-71470

Some bulk operations that involve sub-tasks can fail with error 500

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      Summary:

      Some instances are facing intermittent errors to perform bulk operations, if these are involving sub-tasks. We are already investigating the root cause. When it does happen, a generical error 500 screen is shown.

      How to reproduce

      Not always reproducible

      Perform a bulk operation containing sub-tasks

      Expected result:

      The operations to be performed

      Actual result:

      The operations are not performed and the following screen is shown:

      Workaround
      None at the moment

      If you think that you may be affected by this bug, please, contact Atlassian support so we can check if it matches the case or if it is something else.

              gmarin@atlassian.com Gustavo Marin (Inactive)
              emasiero Eduardo Masiero
              Votes:
              3 Vote for this issue
              Watchers:
              18 Start watching this issue

                Created:
                Updated:
                Resolved: