Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-72140

Bulk operation in Next-Gen issues returns error 500

XMLWordPrintable

      Issue Summary

      When performing any bulk operation that has issues from a Next-Gen project the process fails and returns a page with error 500

      Steps to Reproduce

      1. Have a Next-Gen project
      2. Create issues
      3. Try to perform any bulk operation from issue navigator

      Expected Results

      The process should end as expected

      Actual Results

      The process fails and an error 500 is returned

      Workaround

      In the next-gen project, create the sub-task issue type. This will eliminate the 500.
      The sub-tasks types will need to be created in both the source and destination projects.
      This workaround only works in some instances.

              ezhang Ed Zhang (Automation)
              dbraun@atlassian.com Douglas B (Inactive)
              Votes:
              8 Vote for this issue
              Watchers:
              25 Start watching this issue

                Created:
                Updated:
                Resolved: