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  1. Jira Cloud
  2. JRACLOUD-74937

Cloned comments using Automation shows images as "Failed to load"

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      Description

      Issue Summary

      Cloned comments using Automation shows images as "Failed to load" when using the New issue view.

      Steps to Reproduce

      1.  Create the following automation rule.
      2. Clone a Service Desk ticket.
      3. On the original ticket, add an internal comment with an image.

      Expected Results

      On the cloned ticket, it will show the same comment from the original ticket and the image will show correctly.

      Actual Results

      It shows "Failed to load".

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

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              Assignee:
              Unassigned Unassigned
              Reporter:
              adaluz Angélica Luz
              Votes:
              68 Vote for this issue
              Watchers:
              58 Start watching this issue

                Dates

                Created:
                Updated: