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  1. Automation for Cloud
  2. AUTO-329

Possibility to copy attachments added during a comment through Automation rule

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    Description

      Summary

      By now, it's possible to copy Attachments through an Automation rule for the following event:

      But all the Actions always copy all the Attachements of an Issue

      What we would like to have is to be able to copy only the attachement that have been added during a comment.

       

      Expected Results

      When adding a attachement during a comment on a JSM ticket, it would be great to be able to copy just this new attachement to the linked JSW ticket. And not copy all of them.

      The same for the opposite sense, when adding an attachement on a JSW ticket, we would like to be able to copy just this one to the JSM ticket.

      Actual Results

      Today, when a new comment is added, the only way is copy all the attachements which could lead to problem if we do not want to share non public attachement (for JSM Project).

      Workaround

      There is no workaround available at this moment.

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              Unassigned Unassigned
              2de919ca843a Kevin Bianchi
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              Dates

                Created:
                Updated: