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  1. Jira Cloud
  2. JRACLOUD-74009

Turning the Product recommendations OFF has no visible effect

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    Description

      Issue Summary

      From the System Settings, despite the Product Recommendation turned OFF it still shows the recommendation for trying out Jira Service Desk and/or Opsgenie.

      Steps to Reproduce

      1. Jira Settings > System > General Configuration
      2. The Product Recommendation is OFF with no way to edit it.

      Expected Results

      Customers will expect to edit this setting so no advertisement for other products should be seen by the uses.

      Actual Results

      The settings option, that can't be edited, remains and doesn't affect anything in the product.

      Workaround

      Opt out of product suggestions, by browsing to the following link within your site administration

      https://admin.atlassian.com/s/<site-id>/billing/addapplication?requestproductoptout=false

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              Unassigned Unassigned
              prawat@atlassian.com Prashant R (Inactive)
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                Created:
                Updated:
                Resolved: