Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JRACLOUD-73966

JQL should refer to a readable user information e.g. user name / email instead of user ID

    XMLWordPrintable

Details

    • 121
    • 146
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      Atlassian Update – 15 April 2024

      Hi everyone,

      As of 2 April all users should be able to access the "new issue search experience."

      As the problem described in this ticket does not occur in the new issue navigator (see 15 February 2024 update, below), I'd like to tentatively suggest that this ticket can be closed but will wait a week before performing any actions.

      If you think that this ticket should remain open, please leave a comment stating why. Thank you!

      Atlassian Update – 15 February 2024

      Hi everyone,

      The problem described in this ticket does not occur in the new issue navigator which we are aiming to roll out over the next few months. You can find more information here: JRACLOUD-74155Consolidated search for Jira Cloud

      You can test out this functionality by going to any company-managed project > Issues:

      Problem

      As part of the efforts to remove username in Cloud, some users are already configured with a UUID as the username. When those users are referenced in a JQL query (assignee/reporter), the data user information is not readable.

      ie.

      assignee in (<UUID1>, <UUID2>)
      

      Suggested Solution

      The JQL should refer to readable user information.
      ie.

      assignee in (<email_address1>, <email_address2>)
      
      assignee in (<display_name1>, <display_name2>)
      

      Workaround

      Run the JQL in Jira search and switch to Basic to retrieve the user information.
      Run the JQL query and inspect the results to check for the user information.

      Attachments

        1. screenshot-1.png
          screenshot-1.png
          323 kB
        2. screenshot-2.png
          screenshot-2.png
          418 kB

        Issue Links

          Activity

            People

              Unassigned Unassigned
              jalor Janice Alor (Inactive)
              Votes:
              153 Vote for this issue
              Watchers:
              110 Start watching this issue

              Dates

                Created:
                Updated: