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  1. Jira Cloud
  2. JRACLOUD-73628

Next-gen CSV Import - cannot import data into "Paragraph" field

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      Summary

      In next-gen project, importing issues via CSV will not import data into "Paragraph" field.

      Environment

      • Next-gen project
      • CSV Importer

      Steps to Reproduce

      1. Create a simple CSV file
        Summary,Paragraph
        Test,Text in Paragraph field
        
      2. Create a custom field of type "Paragraph" in next-gen project in one of the issue types
      3. Import the CSV file into next-gen project using "External System Import"
      4. Issue imported successfully

      Expected Results

      "Paragraph" type field is populated with data in CSV file.

      Actual Results

      "Paragraph" type field is empty.

      Workaround

      1. Use "Import issues from CSV" from Issue Navigator, https://<instancename>.atlassian.net/issues

      or

      1. Create a classic project
      2. Create custom field type "Text (Multi-line)"
      3. Add custom field in screens used in the classic project
      4. Import CSV file into classic project

      Note

      Even moving issue from classic project to next-gen project does not allow to copy the data into "Paragraph" field.

        1. screenshot-1.png
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          Yanty Ghani

            Unassigned Unassigned
            rabdulghani Yanty Ghani (Inactive)
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              Created:
              Updated:
              Resolved: