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  1. Jira Cloud (including JIRA Core)
  2. JRACLOUD-73555

Generic error message in the new view when creating a sub task

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      Description

      Issue Summary

      If a project has a default assignee but the default assignee does not have the assignable user permission, when creating a subtask through the new issue view, users would be prompted a generic error message stating that

      We couldn't create the subtask

      Check your connection, then give it another try

      Steps to Reproduce

      1. Set default assignee on Project Settings details tab
      2. Make sure default assignee does not have the assignable user permission
      3. Go to any task and make sure you're in the new issue view
      4. Create sub task

      Expected Results

      Just like the old view, error message that states "The default assignee does NOT have ASSIGNABLE permission OR Unassigned issues are turned off."

      Actual Results

      Generic error message is prompted

      Workaround

      Create sub task in the old view to see the error message or run the developer console to see the error. The error message is visible in Console log:

      {"errorMessages":[],"errors":{"assignee":"The default assignee does NOT have ASSIGNABLE permission OR Unassigned issues are turned off."}}
      

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              Assignee:
              fbordallo Fernando Bordallo
              Reporter:
              mariffin Mohamed Hazwan Ariffin (Inactive)
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                Dates

                Created:
                Updated: