-
Suggestion
-
Resolution: Done
-
None
-
42
-
The new navigation has been fully rolled out for all Jira Cloud customers. The old navigation has been permanently replaced and will no longer be available for users to switch back to.
While we feel the changes will be intuitive and easy to pick up, you are welcomed to refer to our official help documentation here: https://confluence.atlassian.com/jirasoftwarecloud/new-jira-cloud-navigation-983502691.html
Thank you to everyone who's shared their feedback and thoughts. Our team has moved on to work on other areas and we are no longer actively monitoring this issue. To provide feedback, please use the Give feedback link in the Help menu.
What are we doing?
We're in the process of redesigning Jira's navigation (for Jira Software, Jira Service Desk and Jira Core) to help you find and access your work more quickly & efficiently. Here's a sneak peek of what it might look like:
Why are we making this change?
Over the last couple of years, we have heard from numerous customers of their challenges with our current navigation sidebar UI, around navigation, findability, and accessing their work in Jira and Confluence. As a result, our team is now working on an improved navigation UI to better meet the needs of our diverse customer base.
What to expect next?
To keep you as informed as possible, we'll be using this public issue to communicate the progress of our work and also collect missing features in the form of subtasks. As features become available, we'll update the subtasks to let you know what's changed.
If you would like to try an early exploration, you may download & install our Chrome extension. Please note that the extension is no longer being actively developed on.
Frequently asked questions
- When will my instance receive the new navigation?
We will start rolling out the new navigation in the first quarter of 2020. The rollout will take several months and we will send you an email as well as in-app notifications reminding you before your instance is selected for rollout. - I’m an admin of an instance and I will need to communicate this change to my teams. Where can I go to get more information?
In addition to the emails we've sent to Jira Cloud admins, we've also published official documentation here. - I’m an admin of an instance and I need more time to communicate this change to my teams. Can I be excluded from the initial rollout?
Yes. If you would like to be temporarily exempt from the rollout, please contact our Support team. Please note that this exclusion will only be temporary. Once the rollout is completed in early 2020 you will be given notice and prompted to switch over to the new navigation. - How will my users toggle on/off the new navigation?
Once we’ve started rolling out the experience, you and your instance’s users will be able to individually toggle on/off the experience by going to the user profile and clicking “Turn off the new navigation.”
- I've signed up for the Early Access Program. Will all my users get the new navigation by default?
The new navigation will be OFF by default. Once it is made available for your instance, every individual user will need to opt-in and toggle it on.
- Where are Boards? Why don't they appear in the top navigation?
We don’t plan to add boards to the main navigation bar in Jira Cloud. The main reason for this is to clarify the relationship between projects and boards. We create issues in a project, and boards are one of several ways to view those issues, along with the backlog, queues, and the issue navigator. From this perspective, it makes sense to navigate to a project that shows the various ways you can view and work on issues, including boards. Boards can show issues from multiple projects, but the vast majority show issues from a single project. - How will I get to my Boards if it doesn't appear in the top navigation?
The quickest way from anywhere in Jira is by clicking the search field (or pressing / on your keyboard). You’ll see recent boards, projects, and filters in the bottom half of the search panel. We also recommend starring boards so you can quickly find them by going to Your work > Starred. When you’re in a project, you can also use the board switcher in the sidebar. Click the board name and choose a board or type in its name. - Will the new navigation be available on all Atlassian products?
Jira Cloud and Confluence Cloud are the only products confirmed to have the new navigation in 2020. There are no commitments at this point for any of our other Cloud products (Bitbucket, Opsgenie, Statuspage, Trello, etc) to be adopting this experience. Server and Datacenter products will remain as-is. - Will the new (horizontal) navigation completely replace the old (vertical) navigation at some point?
Yes, but not straight away. And while we’re in the process of rolling out the new navigation, you’re free to switch back and forth between the two. Once we’ve fully rolled out the new navigation, we’ll begin the process of removing the old navigation, but we’ll let you know before we remove it. We strongly believe our improved navigation will make it easier to use Jira Cloud. The clear labels; quick access to projects, filters, and dashboards; and fewer clicks to move between screens are just a few of the reasons why we think it’ll make navigation easier.
Note: What is and isn't a distinct feature can be tricky to define, especially in something as involved as the navigation. We'll do our best to capture things as accurately and comprehensively as possible.
- has a derivative of
-
- Closed
-
- Gathering Interest
-
- Gathering Interest
-
- Gathering Interest
- is related to
-
- Closed
- relates to
-
JRACLOUD-74075 New navigation's search bar and results don't resize accordingly to the browser window
-
- Closed
-
-
-
- Closed
-
-
-
- Closed
-
[JRACLOUD-73180] New Navigation in Jira Cloud
Thx Pawel for replying.
As I said, we are navigating between boards on a daily basis. This is the menu I'm using the most.
So I would really appreciate to have it on top, not in a sub menu to avoid extra click.
Hi,
Regarding the removal of the "Boards" menu.
Note that, for teams members, Boards are the main entry points for following work.
Quick access should be clearly preferrable.
Sorry, but this change does not help.
Thank you everyone for all your patience, time and support during the rollout of our new navigation. We are closing this ticket now as the new navigation has been made available for every single Jira Cloud instance.
We are always looking for opportunities to improve how users navigate and find things in our Jira Cloud products. Comments and suggestions raised on this ticket will be referenced for any future explorations we look at. If there are any iterations that we end up prioritizing and doing, we will make sure to provide the necessary communications so that that you're aware of what might be changing.
Thanks again!
[Update Aug 13, 20 - We have stopped accepting new candidates for this round of research. Thank you to all those who reached out.]
Thank you to everyone who's so kindly reached out.
We've had some great interest from Jira Software Cloud users - are there any more people who use Jira Service Desk Cloud that would want to take part? So calling any Service Desk Agents, Help Desk Agents, Service Desk Managers etc, that use Jira Cloud.
Cheers,
Matt
Hi all,
Thank you so much for your votes and comments on the navigation experience.
We are doing further research on this topic and would love to invite you to take part in an upcoming customer research study!
What’s involved in the research:
- Sessions are 1 hour and conducted over video-conference, so you can participate from anywhere around the globe.
- During the research, we'll start with a general chat to get to know you, then, you might explore a prototype and complete some tasks.
- As a token of our appreciation, you'll receive an e-gift card worth $100 USD within 5 days of completing your session.
If you're interested in taking part, please contact me on mtse@atlassian.com to schedule a time that works for you. In your email, please tell us a bit more about yourself by answering the following:
“In a few sentences, tell us about yourself and your job. What kind of company do you work at? What is your day-to-day role like?”
If you have any other questions at all, feel free to email me directly. We look forward to meeting you!
Cheers,
Matt Tse
Jira Cloud
Jeanne, perfect summary. Too bad it won't be addressed anyhow 
As an Admin and a User, I have several issues with the "new" navigation.
Boards - As an Admin and as a user, I should not have to walk through, project by project, to find boards. Removing the Board menu, in my opinion, was nothing short of laziness. And if this "Boards can show issues from multiple projects, but the vast majority show issues from a single project." is your belief, you have no idea who your customer is. Atlassian may work within "development silos" but in the real world most development is cross-functional. This means multiple projects, teams, and platforms.
Admin - The Admin menus are split between a right dropdown menu and a left nav column. This is very poor design. Add to that the fact that you can not navigate from one area of Admin to another unless you go back to the right dropdown menu and make another selection. Advocating for the use of the '.' shortcut is, again, laziness in design and function.
Your Work is a waste of space in the top menu, especially since all this information shows as soon as you put your cursor into the Search bar
People is a waste of space in the top menu. I would replace this with the Board menu
Project dropdown - the search has been removed from the project dropdown menu. You now have to click into View All Projects to search and switch to another project. In the old navigation, I had the option of clicking on the Project Name in the Left Nav column, see a list of projects, select a project from the list, and switch to that project or click on the Project Menu and select search from the dropdown. Both of these options are now gone.
Search - see above comment by Dmitry and Chris. Nothing more I can add. It just sucks.
Shortcuts - there is no way to add your own shortcuts to a menu or dropdown.
You can also get to your most recent Boards from the search bar at the upper right (it shows all of your recent boards in the bottom section of that search and they are always at the top of that list above Projects, Filters & Plans). That is how I navigate to them since our boards are combinations of projects (same amount of clicks as before, just not as intuitive that they are in there). You will probably get used to it.
That search also has the same link that Paweł pointed out to all Boards at the bottom of that search section. I do agree that Boards are probably more relevant than some of the other sections in the top nav, but if you build muscle memory to always use the search in the upper right, it has far more helpful information in it than an instance like this one or previous navigations. In my opinion, they should not have People, Assets, or Apps listed as categories on the top bar since those are far less common (those should only be in the bottom of search).
I believe Atlassian was finding that a lot of people have a single project per Board and so they thought included it in the project side panel is the best fit and that people would use Projects to get to which one they want.