Details
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Bug
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Resolution: Fixed
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High
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59
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Severity 3 - Minor
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25
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Description
Issue Summary
Whenever you try to link an issue with a Confluence Home page, it produces an error message
Environment
- Jira Cloud
Steps to Reproduce
- Click on Link
- Click on Confluence Page
- Choose a Confluence page URL that's the homepage of a Space
Expected Results
A proper link
Actual Results
We're having trouble. Check your connection and try again
Notes
Linking a Jira issue to a standard, non-Home page works just fine
Workaround
Workaround from mstramaglia1:
As a workaround for now, we've found that if you use the Jira macro in Confluence to add the Jira ticket to the Confluence page, it will appear in the list of "mentioned" pages on the Jira ticket, even if it is a Space Home page.
Additionally, if you append the page ID to the home page, it allows it to be linked to Jira:
- Go to the Overview page of Confluence/homepage of a Space.
- There, tap the ellipsis button at the top-right > Advanced Details > Page information. This will have an URL like the following:
https://INSTANCE.atlassian.net/wiki/pages/viewinfo.action?pageId=<ID-HERE
- Copy the ID in question and manipulate the homepage's URL adding a "/pages/<ID>" instead of "overview". For example:
https://INSTANCE.atlassian.net/wiki/spaces/<SPACEKEY>/pages/<COPIED-ID>
- Copy this new URL and paste it under the option to link to a Confluence page.
Attachments
Issue Links
- duplicates
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JSWCLOUD-20745 Cannot link issue to Confluence page if it is a native overview page of a space
- Closed
- is duplicated by
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JRACLOUD-73666 Linking to Confluence overview page results in an error
- Closed
- is related to
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JRACLOUD-73258 Link a JIRA issue on a Confluence page, with the new editor experience, will not link the Confluence page into the JIRA ticket
- Closed
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JRACLOUD-74199 Can't Link Confluence page using Tiny Links
- Gathering Impact
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BENTO-10737 Loading...
- relates to
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JSWMS-22 Loading...