Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-72062

Using the auto complete for JQL search on a user populates the username value which can be a UUID

      Issue Summary

      Where performing a JQL search using a user field, selecting a value from the auto-complete options will populate username.

      In the case of newer users, for example those provisioned with SCIM this is a UUID and not human readable in a usable sence.

      Steps to Reproduce

      1. Provision a new user with SCIM.
      2. Assign an issue to the new user.
      3. Search for this user using JQL and type the display name of the user
         assignee = jira 
      4. Then select this user from the autocomplete pop-up.

      Expected Results

      The best result would be that the auto populated value would be either display name.

      Actual Results

      The username is populated which going forward will be a UUID.

      Notes

      This is related to the work being done to facilitate: Say goodbye to usernames in Atlassian Cloud

      Workaround

      To workaround this avoid using the auto-complete option and type the users display name or email address in quotes like

      assignee = "nero@jira.com"
      assignee = "Nero Battlebeard Wolfgang"

        1. image-2024-02-15-14-18-10-271.png
          image-2024-02-15-14-18-10-271.png
          317 kB
        2. image-2024-09-26-10-11-03-182.png
          image-2024-09-26-10-11-03-182.png
          499 kB
        3. screenshot-1.png
          screenshot-1.png
          34 kB
        4. screenshot-2.png
          screenshot-2.png
          317 kB
        5. Screenshot 2019-05-16 at 10.08.12.png
          Screenshot 2019-05-16 at 10.08.12.png
          17 kB
        6. Screenshot 2019-05-16 at 10.15.30.png
          Screenshot 2019-05-16 at 10.15.30.png
          32 kB
        7. screenshot-3.png
          screenshot-3.png
          480 kB
        8. screenshot-4.png
          screenshot-4.png
          379 kB

            [JRACLOUD-72062] Using the auto complete for JQL search on a user populates the username value which can be a UUID

            Tair Tidhar made changes -
            Component/s Original: Jira Issue Search - Frontend [ 53297 ]
            Tair Tidhar made changes -
            Component/s New: Issue - Search - Frontend only [ 77950 ]
            Anusha Rutnam made changes -
            Attachment New: screenshot-4.png [ 464279 ]
            Anusha Rutnam made changes -
            Link New: This issue was cloned as JRACLOUD-84823 [ JRACLOUD-84823 ]
            Anusha Rutnam made changes -
            Attachment New: screenshot-3.png [ 464277 ]
            Anusha Rutnam made changes -
            Attachment New: image-2024-09-26-10-11-03-182.png [ 464276 ]
            Anusha Rutnam made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]
            SET Analytics Bot made changes -
            UIS Original: 20 New: 21
            SET Analytics Bot made changes -
            UIS Original: 19 New: 20
            SET Analytics Bot made changes -
            UIS Original: 18 New: 19

              Unassigned Unassigned
              nwolfgang Battlebeard (Inactive)
              Affected customers:
              23 This affects my team
              Watchers:
              36 Start watching this issue

                Created:
                Updated:
                Resolved: