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  1. Jira Cloud
  2. JRACLOUD-71896

New Issue View: Unable to reuse the attachments in Comment

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Details

    • Bug
    • Resolution: Duplicate
    • Low
    • Issue - View
    • None

    Description

      Summary

      On the new issue view, unable to reuse the added attachments in the comment.

      Environment

      • New issue view

      Steps to Reproduce

      1. Create an issue and add an attachment to the issue
      2. Attempt to comment on the issue
      3. Add the attachment to the comment.
        • Notice there's an option to show the list of current attachments like Old Issue View:
        • So, use wiki markup instead.

      Expected Results

      Can add a thumbnail of the attachment to the comment

      Actual Results

      Attachments are not showing in the comment:

      Workaround

      • Use the old view to add the attachments:

      Attachments

        1. screenshot-1.png
          screenshot-1.png
          132 kB
        2. screenshot-2.png
          screenshot-2.png
          93 kB
        3. screenshot-3.png
          screenshot-3.png
          68 kB

        Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-70200 Unable to add existing attachments into comments with new issue view.

          • Medium - Medium priority issues
          • Closed
          is related to

          Sub-task - The sub-task of the issue JRACLOUD-72208 When adding a comment and using the files & images icon doesn't browse the attachments of the issue

          • Closed

          Activity

            People

              Unassigned Unassigned
              cteh Ting (Chiou Ting Teh)
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              Dates

                Created:
                Updated:
                Resolved: