Thank you for raising this issue. Please know that we are cognisant of this deficiency in the current Global Issue create modal. We are also aware that the old editor is only one of the feature gaps that exist between the current Issue Create and the Issue View experiences. We understand that these inconsistencies between two very closely linked experiences are inconvenient, and from the responses on this thread, clearly hamper the productivity of our customers and end-users.
In response, our team is in the process of revamping the Issue Create experience entirely from scratch to make it faster, more reliable, and to bring the user experience of Issue Create more in line with the new Issue View experience. This means that we will update all fields in the Issue Create modal including the editor, and we will also add more capabilities to make the Issue Create experience better for our customers. This is an already active and ongoing project within Jira.
Our current plan is to roll out this new Issue Create experience by mid FY22 but it is subject to change. Until then, we kindly request you to bear with us and to use your current workarounds and processes. We apologize for not being able to resolve your problem related to the editor immediately. We do, however, commit to solving it soon. This ticket will be moved to our team's long-term backlog so that it can be tracked internally by our team.
Thanks and regards,
Product Manager, Jira Cloud