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Bug
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Resolution: Cannot Reproduce
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Low
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7
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Severity 3 - Minor
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Summary
Email Filter Subscriptions are still sent after an user is marked as deactivated.
Steps to Reproduce
- Create a user belonging to jira-users group
- Deactivate the user
- Create a filter and subscribed to jira-users group
- Filter used: issuekey in issueHistory() ORDER BY lastViewed DESC
- Ticked the option to still send an email even there's no issue found.
Expected Results
JIRA would send subscriptions only to active users.
Actual Results
All users belonging to the jira-users group receive the filter subscription email, regardless of being deactivated.
Notes
None
Workaround:
Contact Atlassian Support by opening a support request in support.atlassian.com and ask to have the filter subscriptions for the removed users deleted.
- is cloned from
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JRACLOUD-23462 Disable all user filter subscriptions when user account is de-activated
- Closed
- is duplicated by
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JRACLOUD-65068 Deactivated users still receive emails from filter subscriptions
- Closed
- is related to
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JRACLOUD-72233 Deactivated users still receive emails from filter subscriptions
- Closed
- mentioned in
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