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Bug
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Resolution: Fixed
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Low
NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.
Summary
Email Filter Subscriptions are still sent after an user is marked as deactivated.
Steps to Reproduce
- Create an user belonging to jira-users group
- Deactivate the user
- Create a filter and subscribed to jira-users group
- Filter used: issuekey in issueHistory() ORDER BY lastViewed DESC
- Ticked the option to still send an email even there's no issue found.
Expected Results
JIRA would send subscriptions only to active users.
Actual Results
All users belonging to the jira-users group receive the filter subscription email, regardless of being deactivated.
Notes
This happens both when deactivating the user by unchecking the 'Active' checkbox in the user edit screen, or removing the user from all groups.
Workaround:
Some sql queries would need to remove the filter subscriptions from the database with the reference:
- has a regression in
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JRACLOUD-61220 Deactivated users still receive emails from filter subscriptions
- Closed
- is related to
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JRASERVER-23462 Disable all user filter subscriptions when user account is de-activated
- Closed
- was cloned as
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JRACLOUD-67378 Filter Subscription emails should not be sent to deactivated users.
- Closed