Status: Closed (View Workflow)
Affects Version/s: 6.0.1/OD-15, 6.3.1, 6.3.15, Archived Jira Cloud
Fix Version/s: 7.0.2
Component/s: Email notifications
Introduced in Version:6
Bug Fix Policy:
Email Filter Subscriptions are still sent after an user is marked as deactivated.
- Create an user belonging to jira-users group
- Deactivate the user
- Create a filter and subscribed to jira-users group
- Filter used: issuekey in issueHistory() ORDER BY lastViewed DESC
- Ticked the option to still send an email even there's no issue found.
JIRA would send subscriptions only to active users.
All users belonging to the jira-users group receive the filter subscription email, regardless of being deactivated.
This happens both when deactivating the user by unchecking the 'Active' checkbox in the user edit screen, or removing the user from all groups.
Some sql queries would need to remove the filter subscriptions from the database with the reference: