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  1. Jira Server and Data Center
  2. JRASERVER-23462

Disable all user filter subscriptions when user account is de-activated

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      Description

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      Summary

      Email Filter Subscriptions are still sent after an user is marked as deactivated.

      Steps to Reproduce

      1. Create an user belonging to jira-users group
      2. Deactivate the user
      3. Create a filter and subscribed to jira-users group
        • Filter used: issuekey in issueHistory() ORDER BY lastViewed DESC
        • Ticked the option to still send an email even there's no issue found.

      Expected Results

      JIRA would send subscriptions only to active users.

      Actual Results

      All users belonging to the jira-users group receive the filter subscription email, regardless of being deactivated.

      Notes

      This happens both when deactivating the user by unchecking the 'Active' checkbox in the user edit screen, or removing the user from all groups.

      Workaround:

      Some sql queries would need to remove the filter subscriptions from the database with the reference:

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              Assignee:
              ohernandez@atlassian.com Oswaldo Hernandez (Inactive)
              Reporter:
              jason.green Jason Green
              Votes:
              62 Vote for this issue
              Watchers:
              70 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: