Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-60483

As an administrator, I want to be able to change the create linked issue screen

    • 407
    • 110
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Summary
      Recently the "create linked issue" from the "More" menu under an existing JIRA issue has become available.
      The fields displayed on this screen appear to be fixed, and can not get edited using any of the existing screen configurations.
      We would like to be able to edit this screen in similar fashion as is possible with the create/edit/view issue screens

      Workaround
      In order for a field to show up, you will need to first add it to the create issue screen relevant to the project.
      Then, in the field configuration, the field in question has to be configured to be a "Required" field.
      Following these instructions will make the field in question show up in the create linked issue screen.

            [JRACLOUD-60483] As an administrator, I want to be able to change the create linked issue screen

            Matthew Hunter made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 985998 ]
            David Chan made changes -
            Remote Link Original: This issue links to "Page (Confluence)" [ 975691 ]
            David Chan made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 975691 ]

            This does not appear to be live in our instance, unless I'm missing something. Our projects are Type = Company-managed business, so I'm guessing that should be the Project Type (i.e., business project) you're referring to. I've tried navigating to Project > Project Settings > Issue Layout and have edited the issue layout to include all fields. I've also confirmed the underlying screen has all of the fields, including the optional ones as well. Yet the Create Linked Issue still only displays the Required Fields. Is this not live yet or does project type "Company-managed business" not equal "business project" in this context? Any help would be appreciated. Thanks!

            Jonathan Zschau added a comment - This does not appear to be live in our instance, unless I'm missing something. Our projects are Type = Company-managed business, so I'm guessing that should be the Project Type (i.e., business project) you're referring to. I've tried navigating to Project > Project Settings > Issue Layout and have edited the issue layout to include all fields. I've also confirmed the underlying screen has all of the fields, including the optional ones as well. Yet the Create Linked Issue still only displays the Required Fields. Is this not live yet or does project type "Company-managed business" not equal "business project" in this context? Any help would be appreciated. Thanks!
            Arbaaz Gowher (Inactive) made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]

            6 January 2025

            Hello everyone,

            With the recent update to the linked issue creation experience to business projects, the Create linked issue screen in Jira now displays all fields (both required and optional) configured for the selected issue type, in addition to a host of other improvements.

            In full transparency, we don’t aim to introduce a new and separate config for the Create linked issue screen. Instead, it’ll use the config of the Create issue screen for the selected issue type.

            If you’d like for the Create linked issue screen in JSM also to show all fields/have similar behaviour as Jira, please vote/comment on JSDCLOUD-3917.

            Best,
            Arbaaz Gowher
            Product Manager, Jira

            Arbaaz Gowher (Inactive) added a comment - 6 January 2025 Hello everyone, With the recent update to the linked issue creation experience to business projects, the Create linked issue screen in Jira now displays all fields (both required and optional) configured for the selected issue type, in addition to a host of other improvements. In full transparency, we don’t aim to introduce a new and separate config for the Create linked issue screen. Instead, it’ll use the config of the Create issue screen for the selected issue type. If you’d like for the Create linked issue screen in JSM also to show all fields/have similar behaviour as Jira, please vote/comment on JSDCLOUD-3917 . Best, Arbaaz Gowher Product Manager, Jira
            Arbaaz Gowher (Inactive) made changes -
            Link Original: This issue causes JSDCLOUD-15684 [ JSDCLOUD-15684 ]
            SET Analytics Bot made changes -
            UIS Original: 406 New: 407
            SET Analytics Bot made changes -
            UIS Original: 404 New: 406
            SET Analytics Bot made changes -
            UIS Original: 408 New: 404

              7645729f7e9f Arbaaz Gowher (Inactive)
              mnassette MJ (Inactive)
              Votes:
              592 Vote for this issue
              Watchers:
              260 Start watching this issue

                Created:
                Updated:
                Resolved: