Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JRACLOUD-45639

Allow the JIRA Issue Navigator to display more than 1000 results

    XMLWordPrintable

Details

    • 2,021
    • 257
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Problem Definition

      At the moment, if a search results in more than 1000 issues, a message "Too many search results to display. Refine your search criteria and try again." is displayed and only 1000 results are shown.

      Current behavior: If the JQL results are over 1K, the number returned is now 1,000+

      Suggested Solution

      It would be good if the issue navigator showed all of the issues returned by the search.

      Workaround

      • Refer to this article on how to use Google Sheets or Microsoft Excel to export over 1000 results.
      • An alternative solution is to use the Filter Counts gadget for projects with fewer than 9999 issues.
      • Another option is the Starred Filters gadget, which retrieves even more tickets.

      A few other solutions:

      • After running the JQL query, just tap on the 'Export' icon on top right side and select 'Print List' option. It will show the full list of the issues with total number of issues, from which you can get the count.

      In addition to the above workaround, there is also a knowledge article, which provides a workaround to see the total count of issues. 

      Attachments

        1. screenshot-1.png
          screenshot-1.png
          35 kB
        2. screenshot-2.png
          screenshot-2.png
          18 kB

        Issue Links

          Activity

            People

              Unassigned Unassigned
              mpaisley Mel Paisley
              Votes:
              437 Vote for this issue
              Watchers:
              276 Start watching this issue

              Dates

                Created:
                Updated: