Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JRACLOUD-45296

Allow Inline Images from Incoming Email appear in JIRA


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      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Issue Summary

      If a user sends an email to JIRA and the email contains an inline image, the image is attached as an attachment rather than being a part of the main comment from the email.

      Steps to Reproduce

      • Create a project in JIRA
      • Configure incoming email for the project
      • Send an email that contains an inline image to the project so it creates an issue.

      Expected Result

      Image appears as it is with the email that was sent.

      Actual Result

      Image added as an attachment to the issue rather than being part of the comment(embedded in the comment).

      Current Way it Works

      If the user adds the correct wiki markup for image in the email, the image is attached in the comment correctly.

      Suggested solution

      JIRA should scan the email and should it notice an image in the incoming mail, replace the section with the email with an appropriate wiki Markup.


      Insert the image to the email, then use the wiki markup on the email body so that clients get the email properly.

      Add the attachment from email:

      View the attachments from comment:

        1. screenshot1.jpg
          30 kB
        2. screenshot2.jpg
          22 kB

            Unassigned Unassigned
            ijimoh Ismael Olusula Jimoh (Inactive)
            27 Vote for this issue
            28 Start watching this issue