Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-31470

Comment-by-email does not work for @mention emails

XMLWordPrintable

    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
    • None

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      If a new comment is added to an issue, you can reply to that email and it will create a comment.

      This does not work if the email is an @mention email – the emails where the title is "[INSTANCE] So and so mentioned you (JIRA)". Any response to those emails seems to disappear in to the void.

              Unassigned Unassigned
              cdarroch Daz
              Votes:
              34 Vote for this issue
              Watchers:
              31 Start watching this issue

                Created:
                Updated:
                Resolved: