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  1. Jira Platform Cloud
  2. JRACLOUD-30852

Mention replies should work like JIRA notification replies

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      When you mention an user on an issue, JIRA sends a different notification, where the reply-to header is not the account configured in JIRA's Outgoing mail.

      This can lead to confusion, when one user mentions another on an issue, the reply by mail should update the JIRA issue.

              ohernandez@atlassian.com Oswaldo Hernandez (Inactive)
              pcora Pedro Cora
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                Created:
                Updated:
                Resolved: