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Type: Suggestion
Resolution: Fixed
Component/s: Notification - Email
Labels:
- Fug
- affects-cloud
- affects-server
- expedite
- jsw-s6
- jw-platform
- mentions
- papercuts
- small-improvements
- triaged

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Description

NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

When you mention an user on an issue, JIRA sends a different notification, where the reply-to header is not the account configured in JIRA's Outgoing mail.

This can lead to confusion, when one user mentions another on an issue, the reply by mail should update the JIRA issue.

Attachments

Issue Links

duplicates

JRACLOUD-28645 Allow option to configure JIRA "mention" e-mails to come from JIRA's address, not from the individual sender.

Closed

has a derivative of

JRACLOUD-43589 Make Mentions use the IssueEvent pattern

Closed

is related to

JRACLOUD-27798 Mention email notification does not contain issue key in subject line

Closed

JRACLOUD-28645 Allow option to configure JIRA "mention" e-mails to come from JIRA's address, not from the individual sender.

Closed

JRACLOUD-31470 Comment-by-email does not work for @mention emails

Closed

JRASERVER-30852 Mention replies should work like JIRA notification replies

Closed

(1 is related to)

Activity

People

Assignee:: Oswaldo Hernandez (Inactive)

Reporter:: Pedro Cora

Votes:: 114 Vote for this issue

Watchers:: 80 Start watching this issue

Dates

Created:: 05/Dec/2012 8:14 PM

Updated:: 30/Oct/2023 9:14 AM

Resolved:: 16/Apr/2015 9:02 AM