Comment-by-email does not work for @mention emails

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    • Type: Suggestion
    • Resolution: Duplicate
    • None
    • Component/s: None

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      If a new comment is added to an issue, you can reply to that email and it will create a comment.

      This does not work if the email is an @mention email – the emails where the title is "[INSTANCE] So and so mentioned you (JIRA)". Any response to those emails seems to disappear in to the void.

            Assignee:
            Unassigned
            Reporter:
            Daz
            Votes:
            34 Vote for this issue
            Watchers:
            31 Start watching this issue

              Created:
              Updated:
              Resolved: