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  1. Jira Cloud
  2. JRACLOUD-31470

Comment-by-email does not work for @mention emails

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Details

    • Suggestion
    • Resolution: Duplicate
    • None

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    Description

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      If a new comment is added to an issue, you can reply to that email and it will create a comment.

      This does not work if the email is an @mention email – the emails where the title is "[INSTANCE] So and so mentioned you (JIRA)". Any response to those emails seems to disappear in to the void.

      Attachments

        Issue Links

          duplicates

          Suggestion - JRACLOUD-28645 Allow option to configure JIRA "mention" e-mails to come from JIRA's address, not from the individual sender.

          • Closed
          is related to

          Suggestion - JRACLOUD-27798 Mention email notification does not contain issue key in subject line

          • Closed

          Suggestion - JRACLOUD-28645 Allow option to configure JIRA "mention" e-mails to come from JIRA's address, not from the individual sender.

          • Closed

          Suggestion - JRASERVER-31470 Comment-by-email does not work for @mention emails

          • Closed
          relates to

          Suggestion - JRACLOUD-30852 Mention replies should work like JIRA notification replies

          • Closed

          Activity

            People

              Unassigned Unassigned
              cdarroch Daz
              Votes:
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              Dates

                Created:
                Updated:
                Resolved: