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  1. Jira Cloud
  2. JRACLOUD-31466

As an Administrator I would like to manage shared & private filter subscriptions

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    Description

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      As an Administrator I would like to manage filter subscriptions. (shared and private filter subscriptions)

      Due to a bug regarding personal subscriptions, I've noticed that a user has a filter that runs every minute. Since it is private filter and an LDAP user, I cannot access the account or filter.

      I think JIRA administrators should be able to monitor or control items such as subscriptions. The user could be returning a large list of results every minute of every day. I would like to be able to track, disable, and speak with the filter/subscription creator.

      Workaround

      A site admin can go to the Manage filters system page and take ownership of any filter:
      <your site name>.atlassian.net/secure/admin/filters/ViewSharedFilters.jspa

      Once that's done they can manage the filter and its subscriptions themselves.

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