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  1. Jira Platform Cloud
  2. JRACLOUD-27798

Mention email notification does not contain issue key in subject line

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      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Because the mentions email does not contain the issue key in the summary our (stock) mail handler creates a new issue when users reply to a mention via email.

      I have updated our subject/issuementioned.vm to be:
      ($issue.key) #if($remoteUser)${remoteUser.displayName}#else$i18n.getText("common.words.anonymous")#end $i18n.getText("jira.mentions.mentioned.you")

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          Praecipio Consulting
        2. screenshot-1.png
          385 kB
          Anusha Rutnam

              Unassigned Unassigned
              cd5a28598431 Praecipio Consulting
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                Created:
                Updated:
                Resolved: