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Suggestion
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Resolution: Unresolved
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4
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22
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Issue Summary
Currently, it is not possible to remove the ** [JIRA] text from the subject in any Notification sent by Jira
Steps to Reproduce
- Pull an action to receive an email Notification from Jira
- See the email received
Expected Results
To be able to remove the [JIRA] text from the subject as in the From value
Actual Results
All Notifications are sent with the [JIRA] text in the Subject:
Workaround
Currently, there is no known workaround for this behavior. A workaround will be added here when available
Original description:
Hi everyone,
Thanks for voting and commenting on this issue. Your feedback is key to helping us understand how you use JIRA so we can continue improving your experience. We have reviewed this issue over the last few days; however there are not currently any plans to implement this suggestion.
Please remember that jira.atlassian.com is one of many inputs for the JIRA roadmap. You can learn more about our process here.
I understand that our decision may be disappointing. Please don't hesitate to contact me if you have any questions.
Regards,
Otto Ruettinger
Principal Product Manager, JIRA
oruettinger (at) atlassian (dot) com
Original Description
Why is it REQUIRED that I enter an email prefix when configuring an SMTP Server for JIRA? Rather presumptuous that all users want this.
For filtering in the email client, all my emails from JIRA are differentiated by the From address. I don't need (JIRA) or anything else prepended to every subject line. And furthermore, now that I can config custom subject lines per email notification type, I could always prepend whatever I want to each subject line in those Velocity templates including "(JIRA)" if I so wanted.
Please remove this requirement from defining the SMTP server.
The problem needs fixing in:
- MailServerActionSupport.java doValidation() – remove check for isBlank(prefix)
- remove "<ui:param name="'mandatory'">true</ui:param>" from updatesmtpmailserver.jsp
- is duplicated by
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JRACLOUD-79730 Remove [JIRA] from email subject lines
- Closed
- is related to
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JRACLOUD-83232 [Tracked in Issue Links] Issues related to custom emails
- Gathering Interest
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JRASERVER-21888 remove requirement for entering an email prefix in the SMTP Server config
- Gathering Interest
- relates to
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JSDCLOUD-1902 Don't REQUIRE email prefix on outgoing mails
- Closed