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Suggestion
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Resolution: Duplicate
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None
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
I'm not sure why this field is forced. I suppose it would be useful if you were sending outgoing messages from Confluence, Jira and multiple products via the same address, but I'm not. It should be optional.
- is related to
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JSDSERVER-1902 Don't REQUIRE email prefix on outgoing mails
- Closed
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JRACLOUD-21888 Remove [JIRA] from email subject lines i.e email prefix in the SMTP Server config
- Gathering Interest