We regret to inform you that after a technical evaluation, we have decided to move this issue to our long term backlog. We are also recategorizing the issue from “bug” to “suggestion” as it is a case of missing functionality.
At the same time, we would like to acknowledge that this functionality is important and can be frustrating for you, and we are committed to fixing it.
Our technical spike shows adding “exact phrase” to our current Jira Cloud JQL architecture will have a significant negative performance impact across Jira. We are continuing to explore alternate implementations to see if we can workaround this issue.
Also, we are currently working on significantly improving JQL search architecture for performance and scale. If we are unable to find an alternate implementation with the current architecture, we will target a fix for this issue to this new architecture, which will remove the performance concern.
Thank you for being patient.
Jira Platform Product Management