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      Description

      Atlassian Status as of 5 November 2014

      Hi everyone,

      Thanks so much for your votes and comments on this feature request.

      Currently this feature is not available natively in JIRA, but there exist alternative solutions. Please make sure to check out:

      Another alternative is to use "@mentions" in the description of an issue to notify end users about the issue being created, and the recipients can then decide if they want to watch the issue.

      We plan to make Atlassian Connect (our Cloud add-on platform) available for JIRA Server in the future. Once this is done, the free Atlassian Labs plugin
      JIRA Autowatch will be equally available for both Cloud and Server users of JIRA for free.

      Thanks for your patience and we hope you appreciate our open approach to feature requests.

      Cheers,

      Bartek
      JIRA Product Management
      bartek (at) atlassian (dot) com

      Original request description:

      As a Project Manager I want to make sure that respective team members (including me) are informed about new issue creation and depending on an issue type are automatically added as watchers. I want this to action to become inseparable from issue creation, so that the original issue reporter does not have to inform anyone about issu creation manually. I want to be able to control the watchers' list and nominate the users.

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          Hide
          rs4 Roy Schumacher added a comment -

          we had a solution by using a custom field.
          i will review the mentioned plugin ...

          thanks

          Show
          rs4 Roy Schumacher added a comment - we had a solution by using a custom field. i will review the mentioned plugin ... thanks
          Hide
          alex47 azpt added a comment -

          > The free watcher field plugin does exactly what it says on the tin for us.

          It would be great to be able to install this plugin for OnDemand instances...

          Show
          alex47 azpt added a comment - > The free watcher field plugin does exactly what it says on the tin for us. It would be great to be able to install this plugin for OnDemand instances...
          Hide
          tibor Tibor Hegyi added a comment -

          Additionally to the free plugins that may fulfill this feature request, there is commercial one: Bug Watcher.
          Among a lot of interesting features (e.g. in-app notifications), it comes with a custom field to enter watchers at issue creation or issue edit, inline edit, etc. It supports JIRA users watchers, Roles, Groups and external watchers (if enabled) as well.

          Show
          tibor Tibor Hegyi added a comment - Additionally to the free plugins that may fulfill this feature request, there is commercial one: Bug Watcher . Among a lot of interesting features (e.g. in-app notifications), it comes with a custom field to enter watchers at issue creation or issue edit, inline edit, etc. It supports JIRA users watchers, Roles, Groups and external watchers (if enabled) as well.
          Hide
          james.king James King added a comment -

          The existing options are great, however, there is a major flaw in that watchers added are not notified of issue creation. We use Autowatch Rules for issue types that are created from email automatically generated by our various platform and system alerts, and have the same resulting problem.

          This was a feature request, but now we have Autowatch Rules or other plugins as an option, or can add watchers at issue creation through the Cc field. That issue is solved for many scenarios, thus reducing the urgency of the original request. What is not working is a notification that should go to the watchers surrounding an issue creation notification.

          The former is a feature request, and the latter is the failure of a feature (or combination of features) to operate as expected. Even the information provided on the Marketplace about Autowatch suggests that users are added as watchers, and issue creation notifications go out to those watchers. While I understand that this is in queue for future development, it needs to be escalated.

          Show
          james.king James King added a comment - The existing options are great, however, there is a major flaw in that watchers added are not notified of issue creation. We use Autowatch Rules for issue types that are created from email automatically generated by our various platform and system alerts, and have the same resulting problem. This was a feature request, but now we have Autowatch Rules or other plugins as an option, or can add watchers at issue creation through the Cc field. That issue is solved for many scenarios, thus reducing the urgency of the original request. What is not working is a notification that should go to the watchers surrounding an issue creation notification. The former is a feature request, and the latter is the failure of a feature (or combination of features) to operate as expected. Even the information provided on the Marketplace about Autowatch suggests that users are added as watchers, and issue creation notifications go out to those watchers. While I understand that this is in queue for future development, it needs to be escalated.
          Hide
          chad.wilhelm Chad Wilhelm added a comment - - edited

          Sorry wrong issue. Please delete the attachment for error log.

          Thanks,
          Chad Wilhelm

          Show
          chad.wilhelm Chad Wilhelm added a comment - - edited Sorry wrong issue. Please delete the attachment for error log. Thanks, Chad Wilhelm

            People

            • Assignee:
              Unassigned
              Reporter:
              mick Mick Hollins
            • Votes:
              510 Vote for this issue
              Watchers:
              285 Start watching this issue

              Dates

              • Created:
                Updated: