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  1. JIRA (including JIRA Core)
  2. JRA-5493

Ability to add watchers during issue creation

    Details

    • Feedback Policy:

      JIRA feedback is collected from a number of different sources and is evaluated when planning the product roadmap. If you would like to know more about how JIRA Product Management uses customer input during the planning process, please see our post on Atlassian Answers.

      Description

      Atlassian Update – 31 December 2015

      Hi everyone,

      Thanks for voting and commenting on this issue. Your feedback is key to helping us understand how you use JIRA so we can continue improving your experience. We have reviewed this issue over the last few days; however there are not currently any plans to implement this suggestion.

      Please make sure to check out:

      Another alternative is to use "@mentions" in the description of an issue to notify end users about the issue being created, and the recipients can then decide if they want to watch the issue.

      Please remember that jira.atlassian.com is one of many inputs for the JIRA roadmap. You can learn more about our process here.

      I understand that our decision may be disappointing. Please don't hesitate to contact me if you have any questions.

      Regards,
      Dave Meyer
      dmeyer@atlassian.com
      Product Manager, JIRA Platform

      Original request description:

      As a Project Manager I want to make sure that respective team members (including me) are informed about new issue creation and depending on an issue type are automatically added as watchers. I want this to action to become inseparable from issue creation, so that the original issue reporter does not have to inform anyone about issu creation manually. I want to be able to control the watchers' list and nominate the users.

        Attachments

        1. logerror.txt
          30 kB
        2. mention.png
          mention.png
          36 kB
        3. screenshot-1.png
          screenshot-1.png
          24 kB

          Issue Links

            Activity

            Hide
            douglas.lee Douglas Lee added a comment -

            @Brett Biba, my post functions look like this:

            The relevant add-ons I have enabled are "JIRA Misc Workflow Extensions" and "JIRA Suite Utilities". I don't recall which of these provides the post-function I'm using.

            Show
            douglas.lee Douglas Lee added a comment - @Brett Biba, my post functions look like this: The relevant add-ons I have enabled are "JIRA Misc Workflow Extensions" and "JIRA Suite Utilities". I don't recall which of these provides the post-function I'm using.
            Hide
            brett965024548 Brett Biba added a comment -

            @Douglas Lee, thanks for all your help! Looks like I had those Add-ons off for some reason. I have this now working on Create.

            For those interested in this solution, unfortunately the Post-Function Names don't 100% coincide with what is in the screen capture Douglas posted. I used:

            • Copy Value From Field to Field ("Add source value(s) to destination field" option selected)
            • Update Issue Custom Field ("Custom Field Value" should be blank)

            The final issue I have with this solution is the fact that my "Add Watchers" custom field shows up on Edit. Unfortunately Edit doesn't appear to be a "Transition" so I cant hook up the same Post-Function solution for Edit and it isn't a Screen, so I can't seem to hide my "Add Watchers" field either.

            Show
            brett965024548 Brett Biba added a comment - @Douglas Lee, thanks for all your help! Looks like I had those Add-ons off for some reason. I have this now working on Create. For those interested in this solution, unfortunately the Post-Function Names don't 100% coincide with what is in the screen capture Douglas posted. I used: Copy Value From Field to Field ("Add source value(s) to destination field" option selected) Update Issue Custom Field ("Custom Field Value" should be blank) The final issue I have with this solution is the fact that my "Add Watchers" custom field shows up on Edit. Unfortunately Edit doesn't appear to be a "Transition" so I cant hook up the same Post-Function solution for Edit and it isn't a Screen, so I can't seem to hide my "Add Watchers" field either.
            Hide
            douglas.lee Douglas Lee added a comment -

            @Brett Biba, for the last bit about excluding the Add Watchers field from the Edit screen, you would might need to create a new screen (e.g. copied from the Default one), and specify it to be used for Edit operations. Then you can customize that Edit screen to exclude Add Watchers. I give my users access to manage Watchers, so I don't need Add Watchers to show up anywhere other than the Create screen.

            Show
            douglas.lee Douglas Lee added a comment - @Brett Biba, for the last bit about excluding the Add Watchers field from the Edit screen, you would might need to create a new screen (e.g. copied from the Default one), and specify it to be used for Edit operations. Then you can customize that Edit screen to exclude Add Watchers. I give my users access to manage Watchers, so I don't need Add Watchers to show up anywhere other than the Create screen.
            Hide
            tamara1390048045 Tamara Schneider added a comment -

            Hey - is there an option to add a specific watcher when an issue was created by a specific group?

            Show
            tamara1390048045 Tamara Schneider added a comment - Hey - is there an option to add a specific watcher when an issue was created by a specific group?
            Hide
            sysadmin302 Ian Wilcox added a comment -

            I understand that atlassian cannot implement all new features requested by users but what about this one ?

            Created: 2004
            Votes: 607
            Watchers: 323

            Shouldn't you reconsider implementing this issue and not rely on 3rdparty plugins for such a core feature ?
            What's the argument of not implementing it ? too complicated ? couldn't you integrate the 3rdparty plugin you mention into JIRA core ?

            Show
            sysadmin302 Ian Wilcox added a comment - I understand that atlassian cannot implement all new features requested by users but what about this one ? Created: 2004 Votes: 607 Watchers: 323 Shouldn't you reconsider implementing this issue and not rely on 3rdparty plugins for such a core feature ? What's the argument of not implementing it ? too complicated ? couldn't you integrate the 3rdparty plugin you mention into JIRA core ?

              People

              • Assignee:
                Unassigned
                Reporter:
                mick Mick Hollins
              • Votes:
                609 Vote for this issue
                Watchers:
                324 Start watching this issue

                Dates

                • Created:
                  Updated: